Rehoboth Community can make use of the online consumer portal to retrieve and view their monthly statements. See below links and sign up:
Electricity (Entity)
https://mymunicipality-rtce.emunsoft.co.za/
Water (Main Municipality)
https://mymunicipality-rtcw.emunsoft.co.za/
Consumer Portal registration guide:
- Open the link above by clicking on the URL and click or press enter.
- Click register > insert details > click register at the bottom of the online registration form
- The system will send you an activation e-mail to the e-mail entered in your online form, open the e-mail and click here to activate your account
- Open your web browser, insert URL and click enter
- Click login > Click consumer tab > insert username > insert password > Click login
- Insert your account number > Insert your PIN (Top left hand corner of your statement) > Click link and enjoy.
Feel free to contact our customer consultants for more clarity.
Rehoboth Town Council provides the following payment options besides payments made in at the cash halls. Direct deposit at any commercial bank: Electronic/Online banking and Cellphone banking. Please use your municipal account number as beneficiary reference when making payments. Please contact our customer care at 062 521 800 or email: info@rtc.org.na for more information.
Water Account: FNB Namibia
Account #: 55590028351
Branch Code: 280972
Electricity Account: FNB Namibia
Account #: 62103821551
Branch Code: 280972
Please note: Wrong referencing leads to payments not being allocated promptly. The town council will not be held reliable for any unallocated payments where incorrect beneficiary reference was used. Make sure to scrutinize the accuracy of your monthly account to confirm that the payment done was allocated accordingly. Should payments not reflect on your account, kindly contact our Account Debtors (Water Services) at: lupahlad@rtc.org.na and Electricity account to danield@rtc.org.na or 062 521 800
- WATER & OTHER MINICIPAL SERVICES
Bank Name: First National Bank
Branch Name: Rehoboth
Branch Number: 280972
Account Number: 55590028351
Beneficiary Name: Rehoboth Town Council
Beneficiary Reference: Your Municipal Account Number
- BUILT TOGETHER
Bank Name: First National Bank
Branch Name: Rehoboth
Branch Number: 280972
Account Number: 62120281449
Beneficiary Name: Rehoboth Town Council
Beneficiary Reference: Your Municipal Account Number